Job Description

Actively hiring for our new Midtown location, opening September 2025!

We are looking for an experienced assistant general manager to help the senior manager in directing daily business operations. The assistant general manager should be experienced in a supervisory role, be able to confidently deliver performance feedback, set goals, foster teamwork, and clearly communicate business objectives. The AGM must be able to competently perform duties in the absence of the senior manager.

To be a successful assistant general manager, you should eagerly participate in educational and training opportunities. The AGM must be able to motivate and positively influence staff, especially during times of low morale. A top candidate for this position must have strong leadership and organizational skills. The AGM should be firm, but also approachable.

Requirements:

• Ability to lead employees and ensure daily and weekly goals are accomplished efficiently.
• Great interpersonal and communication skills.
• Strong problem-solving abilities.
• Good observation skills.
• An ability to deliver constructive criticism.
• An ability to identify weaknesses and provide coaching where necessary.
• ServeSafe Manager certification required or will need to be obtained within 30 days of hiring.

Responsibilities:

• Cooperating with the senior manager, and assisting with anything from productivity to staff management.
• Nurturing positive working relationships with staff.
• Delegating daily tasks and keeping employees accountable to their accomplishment.
• Addressing any issues in a timely fashion.
• Supervising staff and controlling waste and labor.
• Ensuring company and corporate policies and procedures are followed.
• Setting a good example for staff of positivity, productivity, punctuality and customer service.

Applicants are expected to be able to work on their feet for several hours at a time and lift potentially heavy objects when necessary.

Crumbl is a fun, modern, fast-paced retail bakery where we make cookies and desserts fresh, in-house, daily! We have a weekly rotating menu with hundreds of exciting and delicious flavors. Check out our menu at: crumblcookies.com or the Crumbl app!

Job Tags

Full time,

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