Job Description

Senior Software Engineer, Site Reliability Engineer (SRE)

Why Harvey

At Harvey, were transforming how legal and professional services operate not incrementally, but endtoend. By combining frontier agentic AI, an enterprisegrade platform, and deep domain expertise, were reshaping how critical knowledge work gets done for decades to come.

Were scaling fast and defining a new category in real time. Our team is sharp, motivated, and deeply committed to the mission.

Role Overview

As a Software Engineer on the Site Reliability team at Harvey, you will ensure the reliability, scalability, and performance of our legal AI platform. Youll join a highleverage team that sits at the intersection of infrastructure and product, owning the systems that keep our platform fast, secure, and always on. From scaling across 50+ regions to automating missioncritical operations, your work will help Harvey remain resilient as we grow. If youre passionate about building robust systems and reducing complexity through automation, wed love to work with you. This role is based in San Francisco, CA, and we offer relocation assistance.

What Youll Do

• Design, implement, and manage monitoring, alerting, and infrastructure resources across 50+ global regions
• Lead incident management processes, including postmortems, root cause analyses, and driving actionable improvements
• Automate operational tasks and workflows, building tools and processes for capacity planning, graceful rollouts, and safe data access to maintain high reliability and reduce manual intervention
• Collaborate across teams to drive reliability, security, and compliance throughout the software lifecycle
• Optimize infrastructure costs through strategic capacity planning and buildversusbuy decisions while maintaining system performance, reliability, and functionality

What You Have

• 5+ years of experience in Site Reliability Engineering or similar roles supporting production environments
• Expertise in infrastructure as code (IaC) tools (Pulumi, Terraform, CloudFormation, etc.)
• Deep familiarity with observability tools (Datadog, Sentry, etc.) and incident response practices (PagerDuty, IncidentIO, etc.)
• Proficiency with cloud infrastructure platforms (Azure, GCP, AWS, etc.)
• Strong programming skills (Python, Bash, Go, or similar)
• Proven track record of diagnosing complex system problems and implementing durable solutions
• Solid understanding of CI/CD, Kubernetes, containerization, networking, databases, and cloud security principles
• Excellent problemsolving skills, meticulous attention to detail, and a commitment to operational excellence

Compensation Range

$200,000 $260,000 USD

Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai.

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