Dispatcher Job at West Allis Heating, Cooling, Plumbing & Electrical, Milwaukee, WI

aVVvMjJlNnB6SVFxMjhaTGMwRFp2dnZKcnc9PQ==
  • West Allis Heating, Cooling, Plumbing & Electrical
  • Milwaukee, WI

Job Description

Overview

Looking to TRADE up from a job to a career? West Allis is looking for an experienced Dispatcher.

Why join THIS team?
  • Medical, Prescription, Dental, Vision
  • Disability & Term Life Insurance
  • Matching 401k benefits
  • On-going training & development, & growth opportunities
  • Paid Holidays
  • Paid Time Off (PTO)
What you will do:
  • Convert incoming customer calls into booked service appointments.
  • Knowledgeably prioritize calls according to importance and urgency
  • Respond to customer requests, resolving issues and promoting the brand.
  • Schedule appointments with clients using the right tech/right call guidelines
  • Data entry into the computer system to track calls and client information as necessary
  • Receive emergency and non-emergency calls and record significant information as necessary
  • Knowledgeably prioritize calls according to importance and urgency
  • Monitor field technicians in order to effectively prioritize their schedules and use of time
What you bring:
  • Previous customer service experience
  • Strong attention to details
Schedule
  • Tuesday-Saturday
    • Tues-Fri, 9am-6pm
    • Saturdays, 7am-4pm

Who WE Are:

We are a family-owned and operated company, with a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.

We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. With no salary cap, your effort determines your paycheck!

If this sounds like something you would like to join for a long-term career move, apply today!

Job Tags

Similar Jobs

AMMEGA

Customer Solutions Specialist II: Drive Customer Success Job at AMMEGA

 ...automation machinery manufacturer in Buford, GA is seeking a Customer Solution Specialist II to provide exceptional service and support to customers...  ...to work within a dynamic team focused on driving customer success through effective communication and technical expertise.... 

Medium

Remote Data Entry & Survey Assistant (Part-Time) Job at Medium

 ...A leading research company is seeking a Work from Home Survey Taker to participate in paid research and surveys from the comfort of your home. This part-time role involves flexible hours, with no minimum required. Ideal for motivated individuals comfortable working independently... 

Senior Helpers - Yorktown Heights

Part-Time Registered Nurse (RN) - In-Home Assessments Job at Senior Helpers - Yorktown Heights

 ...Yorktown Heights is looking to add a Part-Time Registered Nurse (RN) to their growing team.Areas of Coverage: Northern...  ...certified Great Place To WorkResponsibilities:* Perform in-home assessments to evaluate client needs.* Document findings and determine appropriate... 

Taco Bell- Sturgeon Bay

Team Member - No Experience Needed Job at Taco Bell- Sturgeon Bay

 ...If applying to a Taco Bell Cantina restaurant you must be 21 years of age. Team Member: The Taco Bell Team Member is the first face that customers see when they walk through the door or first voice they hear when they place a drive-thru order so YOU will set the tone... 

Stallion Infrastructure Services

Dispatcher Job at Stallion Infrastructure Services

 ...Job Description Role Summary: The Dispatcher will act as a communication point for all calls: coordinate requests, transmit messages and track vehicles. This individual would enable different parties to communicate well by ensuring the accurate and timely transmission...