Retail Shipping - Customer Service (FedEx, UPS, DHL) Job at Shipping Store, New York, NY

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  • Shipping Store
  • New York, NY

Job Description

Job Description

Job Description

We are seeking a Retail Associate to join our Shipping Store team. This role involves assisting customers with product and service information, processing transactions, and ensuring smooth operations using computer systems.

Responsibilities:

  • Operate computer systems for shipping and related tasks
  • Provide excellent customer service and support
  • Manage customer shipping needs and offer effective solutions
  • Learn and stay current on products, services, and industry trends
  • Maintain a clean, organized, and safe work environment
  • Perform additional duties as assigned

Qualifications:

  • Strong computer skills with the ability to learn quickly
  • Friendly, professional, and customer‐focused demeanor
  • Comfortable working in a fast‐paced, high‐pressure environment
  • Associate degree or higher preferred
  • Experience with cash registers and retail sales is a plus
  • Compensation based on skills, experience, and knowledge of the shipping industry

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